Chapter 9: Software Chapter 11: The Web These papers are about to separate chapters, each paper should be single-spaced, 2-pages. (excluding cover page and references), and typed in Times New Roman in the font size 12. • Each paper should have a title, and consists of at least two sections: 1) A brief narrative of how an IS/IT is realized, initiated, designed, and implemented in terms of what/when/where/how this happened, and key character players involved in the series of events. And, 2) Aha! Moment: Key observations/lessons/implications you have learned from the reading from the perspective of business IS.

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