Identification of gaps

After reading the following case, recommend a brand new “specialized” contact centre to handle special scenarios / customers like Alex. Present your recommendations in a report including the following sections / content: 1. Executive summary One page summary of the

review different types of bias, present an example of a study, and discuss whether bias was a factor in the study outcome. Discuss how the study design could have been altered to minimize or eliminate the risk of invalidating the results.

To prepare for this Discussion:• Review the types of bias listed below.o o Non-differential recall biaso o Differential recall biaso o Publication biaso o Loss to follow-upo o Refusal to participateo o Interviewer biaso o ConfoundingSelect one type of bias

Identify the corporate level strategies. These could be growth: e.g. market penetration, market development, product development, vertical/horizontal integration, related/unrelated diversification. Here you can use the Ansoff’s matrix/directional policy table (it is essentially the same). Of course there are turnaround corporate strategies (e.g. downsizing, liquidation, divesture etc) and stability strategies

Strategic Analysis Report through Tesla case study . TESLA STRUCTURE Executive Summary (excluded from the word count) Yes, it must be before the table of contents! It can be max one page and it is excluded from the word count,

Strategic Analysis Report through Tesla case study .TESLA STRUCTURE Executive Summary (excluded from the word count)Yes, it must be before the table of contents! It can be max one page and it is excluded from the word count, so please