Write a short essay about a specific company’s electronic presence that you have experienced personally and found to be exceptional, whether in a positive or negative way. This time you can identify the company by name. This is your personal opinion and is just between you and your instructor. Specifically point out the features that you find remarkable and how they impacted you as a consumer. If you have a suggestion or two as to how your experience might have been improved, include that information as well.

CUSTOMER SERVICE AND TECHNOLOGY
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