Introduction This portfolio work project, a project quality evaluation, is based on your selected business or IT project. You may base your assessment on Cosmo, Inc., a developer and distributor of wearable technology. Project quality management is defined as “the processes of incorporating the organization’s quality policy regarding planning, managing, and controlling project and product quality requirements in order to meeting stakeholders’ objectives” (Project Management Institute, 2017, p. 271). The term quality can assume different meanings, depending on the circumstances in which it is applied. For example, as a customer, your quality requirements may be different from that of the product or service provider. When the customer and the supplier do not share the same definition of quality, they may disagree on the desired outcome of a project, which could potentially result in miscommunication between the two parties. To minimize disagreements, it is important to evaluate the organization’s quality policies and procedures, as well as ensure that a continuous improvement philosophy is incorporated into the overall project quality management processes. Many quality approaches have stood the test of time! Approaches to quality management include but are not limited to: – Deming’s 14 points to management. – Juran’s 10 steps to quality improvement. – Crosby’s 14 steps to quality management. In this unit, you will evaluate various approaches and apply those principles to your selected project. Reference Project Management Institute. Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Sixth Edition and Agile Practice Guide. Newtown Square. PA. 2017. Scenario For this assessment, choose Option A. Option A: Based on the analysis completed by a task force at Cosmo, Inc., the marketing department must develop, implement, and test a new marketing campaign focused on maintaining current customer levels and increasing their customer base through the utilization of new technology. Refer to the Cosmo, Inc. Case Study [DOC] document for more information. Your Role For Option A, you are the project manager. Requirements Microsoft Project is the recommended software tool for this course due to its wide industry acceptance and its use in many project management professional roles. If you have not already done so, follow the instructions provided through the links below to download and install software or register for an account, as required. If you have a Capella MS Imagine account, go to Step 2. Otherwise, see the instructions for registering an account at MS Imagine – Registration. Log into the Capella Microsoft Imagine WebStore. Identify the version of MS Project that is compatible with your operating system. Download and install. If you encounter any difficulties in the download and installation process, post a detailed question in the Ask Your Faculty Discussion in the menu dropdown when you click the image of your faculty. They should be able to help you or point you in the right direction for the answers you need. Using Project in this course helps prepare you for future professional PM roles and responsibilities. Please use Project for tasks the software supports. If you have access to other tools such as Microsoft Visio, PowerPoint, and Word, or other project management software you believe may still meet the requirements of this course, please discuss your selected alternative with faculty.
DEVELOP A QUALITY MANAGEMENT PLAN FOR A GIVEN SCENARIO, USING THE PMBOK GUIDE AND YOUR CHOICE OF WORD-PROCESSING APPLICATIONS.