Research on the Effectiveness of E-mail Communication 

Components of the report: o title page o letter to the decision-maker (this should be a business letter, not a memo) o executive summary o table of contents o introduction o body of the report to include headings and subheadings o the conclusion stated as a recommendation for implementation of the solution o References page, with references listed in APA format ? Instructions on how to list an interview in APA format can be seen at the following url: The complete report should also cite at least seven secondary sources. At least three of these secondary sources should come from peer-reviewed, scholarly journals. As noted above, your primary and secondary sources will be integrated into the paper to explain the problem, to provide evidence of the problem, and to support the solution.

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