• The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
  • Assignments submitted through email will not be accepted.
  • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.
  • Students must mention question number clearly in their answer.
  • Late submission will NOT be accepted.
  • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
  • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
  • Submissions without this cover page will NOT be accepted.

Course Learning Outcomes-Covered

PLOCourse Learning Outcome (CLO)Question
1.2.Explain simple decision models and management science ideas that provide powerful and (often surprising) qualitative insight about large spectrum of managerial problems.Question 1
2.8Demonstrate the tools for deciding when and which decision model to use for specific problems.Question 2

Assignment Instructions:

  • Log in to Saudi Digital Library (SDL) via University’s website
  • On first page of SDL, choose “English Databases”
  • From the list find and click on EBSCO database.
  • In the Search Bar of EBSCO find the following article:

TitleTowards “Cognitively Complex” Problem Solving: Six Models of Public Service Reforms (Case Study).

AuthorWilly McCourt (June 2017)

Assignment Questions(Marks 05)

Read the above Article Titled as Towards “Cognitively Complex” Problem Solving: Six Models of Public Service Reforms (Case Study) by Willy McCourtand answer the following Questions:

1. Explain the problem-solving approach discussed in this article titled as Towards “Cognitively Complex” Problem Solving: Six Models of Public Service Reforms.(450-500 words)

2. What is your opinion about this study and how it is related to learning in the course of management science?. (250-300 words)

RubricExcellentVery Good

Marks: (100%)Marks: (100%)Marks: (75%)Marks: (50%)Marks: (0%)
Content(70%)Answer all questions and provide support for arguments.Answer all questions but no support for arguments.Answer only one question, but no support forArguments.No answer to any question /answers are wrong,
Writing and Format(30%)Perfectly written and formattedAdequately written and formattedIncompletely written and formattedNot written and formatted / wrongly written and formatted



Towards “Cognitively Complex” Problem Solving: Six Models of Public Service Reforms. (450-500 words)
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